At Kayla Journeys, we are committed to ensuring your orders are handled efficiently and arrive safely. This policy explains how we manage the shipping process for all our customers worldwide.
Order Processing
- All orders are processed within 1–2 business days after confirmation.
- Orders are carefully packed to ensure items arrive in perfect condition.
Shipping Methods
- We use reliable courier services to deliver your camping gear, hiking equipment, and luggage.
- Tracking information may be provided where available, so you can monitor the progress of your shipment.
Packaging
- All products are securely packaged using quality materials to prevent damage during transit.
- We strive to use environmentally friendly packaging wherever possible.
International Shipping
- Kayla Journeys operates worldwide, and we ensure all international orders are properly documented for smooth processing.
- Customers are responsible for any customs or import duties that may apply in their country.
Contact for Shipping Queries
If you have any questions regarding your shipment, please contact us at [email protected]. Our customer service team will be happy to assist you with your order.